Refund Policy
Last updated: 29 September 2026
This Refund Policy applies to paid listing subscriptions (Standard and Featured) purchased for the Walkerville Directory, operated by Megan Schoeman.
30-day money-back guarantee
We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date.
How to request a refund
Refunds are processed by our payment provider, Paddle, who is the Merchant of Record for all our orders. To request a refund, visit paddle.net or email us at walkervillehubsa@gmail.com and we'll help you. Paddle's Refund Policy also applies.
Cancelling your subscription
You can cancel your subscription at any time from the billing portal linked on your "My listings" page. When you cancel, your listing stays visible until the end of the month you've already paid for, and no further payments are taken. Cancelling stops future billing; it does not automatically refund the current period — use the money-back guarantee above if you're within 30 days of your order.